Information We Collect
When a customer places an order, we may collect information such as name, email address, phone number, shipping address, city, country, notes, selected products, and chosen payment method. This information is used only for order handling and customer communication.
How We Use Your Information
Your details are used to process orders, confirm delivery information, review payment details, answer support questions, and communicate with you regarding your order status. We do not collect more information than needed for the shopping experience and order fulfillment.
Payment & Order Communication
If you choose a wallet payment or another manual confirmation method, the information you provide may be used to verify the transaction and complete your order. Order details may also be shared through the selected communication channel for confirmation and follow-up.
Data Protection
We aim to handle customer information carefully and only within the scope of order management and service improvement. While no online method is completely risk-free, Ova Store takes reasonable steps to limit unnecessary exposure of customer data.
Third-Party Services
Some parts of the customer journey may use external services such as messaging platforms, hosting, maps, or payment-related tools. These services may have their own privacy practices, and customers should review them separately when needed.
Policy Updates
This privacy policy may be updated whenever Ova Store changes its ordering process, communication methods, or website features. The latest version published on the website is the one that applies.